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Next Payments: Case Studies

Summary

Case Study: Supporting Next Payments with Technology, Commercial and National Operations Recruitment

Recruiting specialist talent across technology, field operations and commercial functions

At Woods & Co Recruitment, we understand that for fast-growing technology and service businesses, hiring needs often span far beyond one team or department.

That’s why we’ve been proud to support Next Payments, one of Australia’s leading payments technology providers, with recruitment across a broad range of commercial, technical and operational roles.

As a business delivering payment solutions, field servicing, software products and national customer support, Next Payments requires talent across multiple disciplines, from senior technology leadership through to hands-on operational and customer-facing positions.

The recruitment challenge

Hiring across multiple functions at once creates a unique challenge, particularly when the required talent spans both technical and commercial skill sets.

Next Payments’ hiring requirements included:

  • Head of Technology

  • Software Developers

  • Business Development Managers

  • Hardware Engineers

  • Technical Support professionals

  • Field Technicians

These roles required very different capabilities, but all needed candidates who could operate in a fast-paced, service-driven and technology-led environment.

For specialist technical and leadership roles, the strongest candidates were often already employed and not actively applying. For field and support roles, speed and reliability were equally important to keep service delivery running smoothly.

Our approach

Woods & Co took a proactive recruitment approach focused on both specialist search and high-volume operational hiring support.

Our process included:

  • Talent mapping across fintech, SaaS, payments, hardware engineering and technical service markets

  • Direct headhunting of passive technology and commercial talent

  • Targeted screening for technical capability, customer mindset and cultural alignment

  • Close consultation with hiring stakeholders to understand both immediate needs and long-term team structure

Rather than relying solely on active applicants, we leveraged our broader technology, sales and operations recruitment network to access stronger off-market talent.

The outcome

Through our partnership with Next Payments, Woods & Co has successfully supported recruitment across:

  • Technology leadership recruitment

  • Software engineering recruitment

  • Business development recruitment

  • Hardware engineering recruitment

  • Technical support recruitment

  • Field technician recruitment

By acting as a genuine recruitment partner rather than simply filling vacancies, we’ve helped Next Payments secure talent across critical business functions that support both growth and day-to-day operational delivery.

Looking to hire technology or operations talent?

Woods & Co supports growing businesses with specialist recruitment across technology, commercial and operational functions.

We regularly recruit:

  • Heads of Technology

  • Software Developers

  • Hardware Engineers

  • Technical Support professionals

  • Field Service Technicians

  • Business Development Managers

  • Customer Operations leaders

If you're looking for a recruitment partner that can access both active and off-market talent, our team can help.

About

Case Study: Supporting Next Payments with Technology, Commercial and National Operations Recruitment

Recruiting specialist talent across technology, field operations and commercial functions

At Woods & Co Recruitment, we understand that for fast-growing technology and service businesses, hiring needs often span far beyond one team or department.

That’s why we’ve been proud to support Next Payments, one of Australia’s leading payments technology providers, with recruitment across a broad range of commercial, technical and operational roles.

As a business delivering payment solutions, field servicing, software products and national customer support, Next Payments requires talent across multiple disciplines, from senior technology leadership through to hands-on operational and customer-facing positions.

The recruitment challenge

Hiring across multiple functions at once creates a unique challenge, particularly when the required talent spans both technical and commercial skill sets.

Next Payments’ hiring requirements included:

  • Head of Technology

  • Software Developers

  • Business Development Managers

  • Hardware Engineers

  • Technical Support professionals

  • Field Technicians

These roles required very different capabilities, but all needed candidates who could operate in a fast-paced, service-driven and technology-led environment.

For specialist technical and leadership roles, the strongest candidates were often already employed and not actively applying. For field and support roles, speed and reliability were equally important to keep service delivery running smoothly.

Our approach

Woods & Co took a proactive recruitment approach focused on both specialist search and high-volume operational hiring support.

Our process included:

  • Talent mapping across fintech, SaaS, payments, hardware engineering and technical service markets

  • Direct headhunting of passive technology and commercial talent

  • Targeted screening for technical capability, customer mindset and cultural alignment

  • Close consultation with hiring stakeholders to understand both immediate needs and long-term team structure

Rather than relying solely on active applicants, we leveraged our broader technology, sales and operations recruitment network to access stronger off-market talent.

The outcome

Through our partnership with Next Payments, Woods & Co has successfully supported recruitment across:

  • Technology leadership recruitment

  • Software engineering recruitment

  • Business development recruitment

  • Hardware engineering recruitment

  • Technical support recruitment

  • Field technician recruitment

By acting as a genuine recruitment partner rather than simply filling vacancies, we’ve helped Next Payments secure talent across critical business functions that support both growth and day-to-day operational delivery.

Looking to hire technology or operations talent?

Woods & Co supports growing businesses with specialist recruitment across technology, commercial and operational functions.

We regularly recruit:

  • Heads of Technology

  • Software Developers

  • Hardware Engineers

  • Technical Support professionals

  • Field Service Technicians

  • Business Development Managers

  • Customer Operations leaders

If you're looking for a recruitment partner that can access both active and off-market talent, our team can help.

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