At Woods & Co Recruitment, we understand that in premium retail, the customer experience is everything.
That’s why we’ve been proud to support YSG Tailors, a Melbourne-based made-to-measure tailoring business, with recruitment across key customer-facing roles that directly influence client experience, conversion and long-term brand loyalty.
For businesses operating in premium retail and personalised service environments, hiring the right people means finding candidates who can combine strong sales capability with genuine customer engagement and attention to detail.
Recruiting within premium retail can be highly competitive, particularly when roles require both commercial performance and high-touch client service.
YSG’s hiring requirements included:
Sales Consultants
Fitting Consultants
These positions sit at the centre of the customer journey, helping clients navigate styling decisions, fittings, product recommendations and the overall experience from first interaction through to final delivery.
The challenge was identifying candidates who could confidently operate in a premium, customer-led environment while aligning with the brand’s service standards.
Woods & Co took a targeted recruitment approach focused on identifying strong customer-facing talent from relevant premium retail, fashion, luxury and service-led backgrounds.
Our recruitment process included:
Talent mapping across premium retail, fashion, luxury sales and customer experience sectors
Proactive outreach to passive candidates, not just active job seekers
Detailed screening focused on communication, presentation, customer engagement and commercial capability
Close consultation with YSG to understand team culture, client expectations and role requirements
Rather than relying solely on active applications, we leveraged our broader retail and customer-facing recruitment network to identify stronger off-market talent.
Through our partnership with YSG Tailors, Woods & Co has successfully supported recruitment across:
Sales Consultant recruitment
Fitting Consultant recruitment
By acting as a genuine recruitment partner rather than simply filling vacancies, we’ve helped YSG secure customer-facing talent aligned with both sales performance and the premium client experience their brand is known for.
Woods & Co supports retail, luxury, customer experience and service-led businesses with specialist recruitment across commercial and customer-facing roles.
We regularly recruit:
Sales Consultants
Customer Experience professionals
Retail leadership roles
Showroom Consultants
Client Advisors
Account Managers
Service-focused commercial talent
If you're looking for a recruitment partner that can access both active and off-market talent, our team can help.
At Woods & Co Recruitment, we understand that in premium retail, the customer experience is everything.
That’s why we’ve been proud to support YSG Tailors, a Melbourne-based made-to-measure tailoring business, with recruitment across key customer-facing roles that directly influence client experience, conversion and long-term brand loyalty.
For businesses operating in premium retail and personalised service environments, hiring the right people means finding candidates who can combine strong sales capability with genuine customer engagement and attention to detail.
Recruiting within premium retail can be highly competitive, particularly when roles require both commercial performance and high-touch client service.
YSG’s hiring requirements included:
Sales Consultants
Fitting Consultants
These positions sit at the centre of the customer journey, helping clients navigate styling decisions, fittings, product recommendations and the overall experience from first interaction through to final delivery.
The challenge was identifying candidates who could confidently operate in a premium, customer-led environment while aligning with the brand’s service standards.
Woods & Co took a targeted recruitment approach focused on identifying strong customer-facing talent from relevant premium retail, fashion, luxury and service-led backgrounds.
Our recruitment process included:
Talent mapping across premium retail, fashion, luxury sales and customer experience sectors
Proactive outreach to passive candidates, not just active job seekers
Detailed screening focused on communication, presentation, customer engagement and commercial capability
Close consultation with YSG to understand team culture, client expectations and role requirements
Rather than relying solely on active applications, we leveraged our broader retail and customer-facing recruitment network to identify stronger off-market talent.
Through our partnership with YSG Tailors, Woods & Co has successfully supported recruitment across:
Sales Consultant recruitment
Fitting Consultant recruitment
By acting as a genuine recruitment partner rather than simply filling vacancies, we’ve helped YSG secure customer-facing talent aligned with both sales performance and the premium client experience their brand is known for.
Woods & Co supports retail, luxury, customer experience and service-led businesses with specialist recruitment across commercial and customer-facing roles.
We regularly recruit:
Sales Consultants
Customer Experience professionals
Retail leadership roles
Showroom Consultants
Client Advisors
Account Managers
Service-focused commercial talent
If you're looking for a recruitment partner that can access both active and off-market talent, our team can help.
Explore our specialist recruitment areas where industry knowledge meets proven hiring expertise. We work closely with employers and candidates to deliver meaningful connections that drive long-term success.
Explore Now