This individual's previous role at a utilities provider involved being an Account Manager for 154 Real Estate agencies across Victoria. Their role was out on the road meeting with the agents, seeing if they need help and assisting them in any way he can. Retention is one of their strongest skills, where they recollected multiple times they saved clients with a friendly visit and a bottle of wine. They were able to bring clients from 30% to 80% conversion rates. In their next role, this candidate is looking to be nurtured by senior management to level up. They are passionate about energy and utilities, and are looking for a long-term position.