With eight years of experience in sales, team leadership, and operations, this candidate has made a significant impact at TABCORP by improving procedures, transforming the company's image, and managing day-to-day operations. Their customer-focused approach and strong collaborative background in analytics have led to increased productivity and efficiency. Their expertise in administration and project management has resulted in successful high-level audits. They have also demonstrated a commitment to customer satisfaction by actively listening, addressing complaints, and minimising issues through streamlined processes.