Experienced professional with 6 years in customer service , admin, and sales roles, focusing on lending, particularly home loans. They are currently in a role with admin and sales responsibilities, liaising with international clients. At Compare Club, focused on home loan consulting and lending with a strong emphasis on sales. This candidate achieved KPIs through outbound calling, building rapport, and closing deals. They are customer service oriented, prioritizing exceptional customer service through phone and face-to-face interactions. They are also skilled in resolving complaints, providing alternatives, and making customers feel valued.