This candidate is a well-spoken and articulate individual, looking to cement herself in the corporate environment. She has extensive customer service experience in retail and front-desk experience in hospitality and is currently upskilling in Finance and Mortgage Broking. With no fear of KPIs, this candidate’s retail experience allowed her to manage a small team and ensure targets were consistently met. She has a level-headed approach to problem-solving, ensuring active listening and maintaining a calm attitude throughout, essential in any client-facing role.