Sales and Settlement Coordinator
- Melbourne
- Real Estate & Property
Join one of Melbourne's most exciting luxury property developers and play a pivotal role in delivering an exceptional purchaser journey from contract through to settlement.
This is an opportunity to become part of a high-performing residential development team behind some of Australia's most iconic projects. Working alongside Sales, Development, Legal and Finance, you'll be the engine room that keeps contracts, settlements and purchaser information running seamlessly.
If you're highly organised, thrive in a fast-paced environment and enjoy being the go-to person for detail, process and coordination, we'd love to hear from you.
The Opportunity
As the Sales & Settlements Coordinator, you'll take ownership of the administration and coordination that underpins the sales and settlements function across multiple luxury developments. You'll ensure purchaser records remain accurate, contracts are processed efficiently, settlements are tracked proactively and stakeholders have complete visibility throughout the purchaser lifecycle.
This is a varied role where no two days are the same, offering exposure across contract administration, settlement coordination, reporting, purchaser communications and project launches.
Key Responsibilities
- Coordinate end-to-end contract administration, including issuing, processing and distributing contracts to relevant stakeholders.
- Maintain accurate purchaser records, contract documentation and settlement information across Salesforce and internal systems.
- Manage and update the internal settlements platform, providing visibility across settlement risks, valuations, inspections, tranche progress and settled lots.
- Assist with settlement reporting, including finance readiness, purchaser inspections, rescissions, valuations and conversion metrics.
- Prepare lot status reports for review by the legal team.
- Monitor deposits and purchaser payments through to unconditional status.
- Act as the primary contact for settlement commission enquiries.
- Support project launches and display suites with contracting assistance where required.
- Maintain current floorplans, price lists, marketing collateral and DisplaySuite information across active projects.
- Coordinate pricing updates across Salesforce and DisplaySuite, ensuring accuracy across all sales platforms.
- Manage the daily workflow of the centralised Contracts inbox.
- Coordinate and delegate high-volume administration tasks to offshore support teams while maintaining quality and turnaround times.
- Identify discrepancies across pricing, purchaser information and sales systems, working collaboratively with Development, Sales and Analytics teams to resolve issues.
About You
You'll be someone who genuinely enjoys process, thrives on organisation and takes pride in getting the details right.
Ideally you'll bring:
- Experience within property development, real estate, settlements, conveyancing or contract administration.
- Previous exposure to off-the-plan residential developments will be highly regarded.
- Experience using Salesforce or similar CRM platforms.
- Strong administration and document management skills.
- Exceptional attention to detail and the ability to manage multiple priorities simultaneously.
- Excellent communication skills with a customer-first approach.
- Confidence working across multiple internal stakeholders including Sales, Legal, Development and Finance.
- A proactive mindset with the ability to identify issues before they become problems.
What's on Offer
- Join a market-leading developer delivering some of Australia's most prestigious residential projects.
- Work within a collaborative, high-performing and passionate team.
- Exposure to landmark luxury developments from launch through to settlement.
- Modern offices and an energetic workplace culture.
- Genuine opportunities for long-term career growth within a growing organisation.
- Competitive salary package, commensurate with experience.
For a confidential discussion, contact Caitie Woods on 0421 827 803 or apply now.
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability.
