This candidate is a dynamic and results-oriented Client Relationship Manager with a proven track record in customer support, account management, and sales within the luxury yacht, 5-star hospitality, and bespoke travel industries. Her expertise in client satisfaction is demonstrated by surpassing a sales targets.

She has successfully enhanced customer service operations, reducing average call volumes and after-call work time significantly. Her prior experience includes creating streamlined systems for luxury travel operations, managing VIP clientele, and delivering exceptional customer experiences.

She is skilled in communication, organisation, and sustainable practices, with a commitment to continuous personal and professional development. She brings passion, resilience, and methodical expertise to roles focused on client relationship management and service excellence.