Job Description

Woods & Co Recruitment is proud to be partnering with a highly regarded project and development management consultancy to appoint a Settlement Officer supporting the successful delivery of major residential and mixed-use developments across Melbourne.

Unlike traditional developer-side roles, this position sits within a consultancy environment; offering exposure across multiple clients and projects while playing a pivotal role in managing settlement readiness, purchaser coordination and stakeholder communication through to project completion.

What’s in it for you

• Exposure to diverse, high-quality development projects across multiple clients
• Collaborative consultancy environment with strong industry reputation
• Highly stakeholder-facing role with autonomy and responsibility
• Competitive Salary $90,000 - $110,000 + Super

The Role

You will act as a key liaison between developer clients, sales agents, legal teams, builders, financiers and purchasers to ensure a smooth settlement process across projects managed by the consultancy.

This role focuses on settlement coordination, contract administration support and customer journey management; ensuring projects transition seamlessly from construction completion through to handover.

Key Responsibilities

• Coordinate settlement readiness, documentation and timelines across multiple development projects
• Act as primary contact for purchaser enquiries and settlement communications
• Liaise with developer clients, legal representatives, builders, valuers, financiers and sales teams
• Track settlement milestones, identify risks early and proactively manage outcomes
• Maintain CRM systems, contract documentation and reporting accuracy
• Support handover processes including inspections, defect coordination and move-in readiness
• Provide regular reporting to project teams and developer clients

About You

• Experience in settlements, contracts administration, customer experience or project coordination within property
• Strong understanding of off-the-plan developments and settlement processes
• Excellent communication and stakeholder management capability
• Highly organised with strong attention to detail
• Calm, solutions-focused approach to managing purchaser expectations
• Comfortable working across multiple projects and stakeholders simultaneously