Job Description

Woods & Co Recruitment is excited to be partnering with a leading specialist lender focused on empowering self-employed Australians. This business delivers bespoke lending solutions via a broker channel and is known for its agility, customer service and growth mindset.

With a strong national footprint and an experienced leadership team, they’re expanding their sales operations and are now looking for a Sales Support Officer to play a critical role in driving broker engagement and loan settlements. This is an exciting opportunity to be one of the first hires in the sales support function and to work closely with some of the best BDMs in the industry.

This is an ideal role for someone highly organised, proactive and eager to work in a fast paced and hands-on role. You’ll help keep BDMs moving by managing broker comms, driving service outcomes and reducing friction through the loan process.

What’s in it for you?

• $80,000–$100,000 + Super (depending on experience)
• Work in the heart of the Melbourne CBD
• Join a high-growth business supporting self-employed Aussies
• Be one of the first hires in the new Sales Support function
• Collaborate closely with a team of high-performing BDMs
• Career progression potential into BDM or Sales roles
• Fast paced and varied work with high levels of internal engagement
• A flexible, people-first business with real impact

What You’ll Do

• Provide daily support to BDMs in managing broker relationships, loan pipeline activity and post-settlement service
• Assist with onboarding and enabling new BDMs
• Respond to SLA-based queries, broker follow-ups and general inbox triage
• Work closely with credit, settlements and customer service to ensure smooth applications and settlements
• Prepare reports, lending summaries and presentations to support BDM activity
• Own the CRM tracking and campaign execution processes
• Help plan and coordinate events, meetings and webinars

What You’ll Bring

• Experience in a support, broker admin or coordination role within lending (or strong understanding of the space)
• Excellent communication and organisational skills
• Familiarity with CRM systems and Microsoft Office Suite
• An ability to “walk the walk” when speaking with brokers - know the language and the process
• A collaborative, proactive mindset and desire to contribute to team success
• Interest in sales and career growth in a lender/B2B environment

If you're as passionate about this position as we are then please don't delay and APPLY NOW below! If you have questions about the role, please contact Darcy Spackman on 0499 187 524 We are interviewing immediately.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability


*You will only be contacted if you are shortlisted.