Job Description

Woods & Co Recruitment have partnered with a high-performing finance business on the hunt for an experienced Broker Associate to join their team.

You’ll be managing the client journey from post-strategy to settlement, acting as the key point of contact for both clients and lenders, and owning credit-critical tasks. You’ll work alongside experienced brokers and international team members to ensure a seamless experience for every client, from first-home buyers to seasoned investors.

What’s in it for you?

• $75,000 - $90,000 + Super
• Work with a high-performing, values-led team that genuinely cares about client outcomes.
• Step up into a more autonomous and technical role with lots of scope for growth.
• Hybrid working arrangements 
• Ongoing support, training, and career development pathways.

What you’ll do:

• Manage a large pipeline while maintaining strong communication and service levels.
• Oversee all credit-critical tasks including income verification, servicing, valuations, pricing, and loan submission.
• Liaise directly with clients, lenders, conveyancers, and referral partners to progress applications and resolve issues.
• Guide clients through the post-submission and settlement stages with confidence and professionalism.
• Coach and support international Broker Assistants and Client Service Managers on complex loan scenarios.
• Maintain accurate records across systems like BrokerEngine, ApplyOnline, HubSpot, and internal workflow tools.

What you’ll need:

• 2–3+ years’ experience in a loan processing, broking or client service role.
• Strong technical knowledge in borrowing capacity, income verification, lender policy, and credit requirements.
• Excellent communication and stakeholder management skills — you love guiding clients through the loan process.
• Experience with ApplyOnline, FLEX/BrokerEngine, HubSpot or similar platforms.
• Certificate IV in Mortgage Broking (required).