Job Description

Woods & Co Recruitment have partnered with a highly regarded international B2B eCommerce technology company whose platform powers global brands and leading enterprise organisations across Europe and the APAC region.

As they continue to scale across Asia Pacific, they’re seeking a Managed Services Manager to lead and develop their regional Managed Services team. This is a hands-on leadership role, managing a skilled technical team responsible for support, maintenance, DevOps and project delivery across enterprise customers.

You’ll report directly to the APAC CEO, providing you with strong visibility, influence and access to senior decision makers. You’ll also work in a vibrant, diverse office that offers hybrid flexibility, autonomy and the chance to work with innovative cloud, AI and commerce technologies.

What’s in it for you?

• $140,000 – $160,000 + Super
• Hybrid working model | Cremorne office location
• Direct exposure to global enterprise clients & next generation eCommerce technology
• Opportunities for growth & development with senior mentorship
• Visibility and influence within the APAC region
• Career defining opportunity with a company expanding rapidly in the global market

What will you be doing?

• Lead and mentor a technical team delivering Managed Services across enterprise clients
• Oversee support, maintenance and project delivery within agreed SLAs
• Act as the main escalation point for complex technical issues
• Manage client relationships, ensuring clear communication and service excellence
• Partner with global teams to coordinate infrastructure, product and technical resources
• Contribute to presales and proposal activities by providing Managed Services insights
• Oversee operational processes, budgets and reporting to drive performance
• Foster a culture of knowledge sharing, collaboration and accountability

What do you need?

• 5+ years’ experience in a technical leadership role within Managed Services or enterprise environments
• Strong knowledge of Linux systems, cloud platforms (Azure), CI/CD tools (Jenkins, GitLab, Bamboo)
• Solid understanding of database administration, scripting, and network troubleshooting
• Proven experience managing teams and client escalations in high pressure settings
• Excellent interpersonal, written, and verbal communication skills
• A hands-on, problem-solving mindset with strong business and commercial acumen
• Certifications in Azure, Kubernetes, or ITIL v4 are highly regarded

If you're as passionate about this position as we are then please don't delay and APPLY NOW below! If you have questions about the role, please contact Darcy Spackman on 0499 187 524 We are interviewing immediately.
  
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability
  
*You will only be contacted if you are shortlisted.