Job Description

Woods & Co is thrilled to be partnering with a global AI powerhouse that's redefining the professional services industry. With clients in over 60 countries, including elite law firms, global manufacturers and biotech leaders, this is a business at the forefront of legal-grade AI and machine learning.

We’re looking for a Client Solutions Associate - someone technically minded, commercially aware, and energised by helping clients get the best out of cutting-edge software. Whether you’re a solicitor ready for a career change, or a law/STEM graduate who’s spent time in a client-facing, sales, support or product role - this could be the perfect launchpad into legal tech.

You’ll work as part of a high-performing team to implement product rollouts, manage client accounts end-to-end, and collaborate cross-functionally with sales, technical, and product teams. As a key interface between product and client, you’ll contribute directly to performance outcomes and product evolution.

What’s in it for you:

• $70,000 - $80,000 + quarterly bonus (up to $40k p.a.)
• Full training in the UK HQ - 2 weeks in London on commencement
• Collaborate with global clients across legal, corporate, biotech & finance
• Clear path for career development & leadership opportunities
• Join a scaling company with strong US and UK backing
• A blend of autonomy, ownership, client engagement, and innovation
• Hybrid working environment based in Sydney

What you’ll be doing:

• Lead onboarding and implementation for new clients
• Build and manage relationships with enterprise users across multiple sectors
• Conduct client training, workshops and product demonstrations
• Work closely with Product, Sales and Support to tailor solutions and gather feedback
• Analyse usage data, identify opportunities, and drive improvements
• Support rollout strategies and communicate updates and enhancements
• Assist in internal documentation and support resource development
• Occasionally attend domestic or international client visits and events

What you’ll need:

• A degree in Law, STEM, Commerce or similar (High Distinction / Distinction)
• 1 year + exposure to client-facing environments - e.g. client services, support, sales or consulting
• Strong interest in legal tech, product innovation and AI
• Great communication and stakeholder management skills
• High attention to detail and comfort working in technical environments
• Ability to juggle multiple priorities and build rapport with senior clients
• Bonus: Prior exposure to legal practice, SaaS, product or implementation

Sound like you?
We’re looking for someone who can bring curiosity, composure, and commercial instinct into a fast-growing environment. This is a rare opportunity to blend legal knowledge, technical aptitude and client care in one future-forward role.

If you're as passionate about this position as we are then please don't delay and APPLY NOW below! If you have questions about the role, please contact Annalisa on 0417 829 983. We are interviewing immediately. 
  
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability
  
*You will only be contacted if you are shortlisted.